Follow the MPANMPRN from the day a property is connected to the day it's cut off for good, as it is created, registered, lived through and finally retired. Scroll down to move through time; open any stage for the detail and its source.
Before an MPAN exists, a property has to be physically connected to the distribution network. This is what the industry means by "new connections".
The developer or customer applies to the network for a connection, sized in kVA.
This is the first step, before any identifier exists. Whoever wants power at a site (a developer, a builder or an individual) asks the local network for a connection and states how much capacity they need. Capacity is measured in kVA (kilovolt-amperes, a measure of electrical load), and getting the size right matters because it drives both the design and the cost.
Large generation and transmission-level connections join a national queue that was reformed in 2025. It is a separate, wholesale process that doesn't touch a normal domestic connection.
This is a side-note for context rather than a step in a normal connection. It explains a reform you will hear about constantly in the industry, and where it does and does not apply.
The network designs the connection and issues an offer; the delivery route is then chosen.
With the application in, the network works out how to connect the site and what it will cost, then issues a formal connection offer. Two things decided here shape the whole job: where the new supply joins the existing network, and who is allowed to build which parts of it.
The network is built and the supply is made live up to the cut-out.
This is where the connection is physically built and switched on. At the end of it there is a live cable at the property, but there is still no meter and no MPAN.
A 21-digit MPAN is generated by the network adopting the assets. The thread begins here.
This is the moment the supply point gets its permanent name. Almost everything that follows (registration, metering, settlement, billing and switching) keys off this number. This step sets out what the number is and what it is not.
Tap or hover a segment above to see what those digits mean.
A brand-new MPAN is inert until a supplier takes it on. This is where it becomes a live, settling, billable supply.
A supplier takes the MPAN on for the first time and the site enters the market.
A brand-new MPAN sits inert until a supplier claims it. Registration is the step that turns a physically connected site into a supply that is billed to a customer and accounted for in the market.
The supplier appoints the agents who fit the meter and handle its readings. This is the layer MHHS is rebuilding.
Once the meter is in and the supply is live, specialist parties keep it metered and feed its usage into settlement, the industry process that works out how much energy each supplier's customers used so the right supplier is charged for the right volume of wholesale energy. MHHS (Market-wide Half-Hourly Settlement) is the programme rebuilding this whole layer. Today most homes are settled on an estimated daily shape; MHHS moves every meter onto its actual half-hourly usage, and the parties below are being reorganised to make that possible.
Elexon describes Market-wide Half-Hourly Settlement as the largest change to the electricity retail market since competition began. Ofgem sponsors it; Elexon is Senior Responsible Owner and Implementation Manager.
This box steps off the supply point's own journey to explain the programme that keeps coming up on the electricity side. MHHS touches almost every step above, so this note sets out what it is delivering and roughly when.
Most of a supply point's life is spent here: being switched, changing hands and having its meter replaced, all without a new connection.
The ongoing market processes a live supply moves through over the years.
Most of a supply point's life is uneventful. It carries on delivering power while ownership, supplier and hardware change around it. None of the events below creates a new MPAN; the same identifier simply passes between parties.
The end of life runs from a reversible switch-off to a permanent, physical disconnection, and finally the retirement of the MPAN itself.
The disconnection most people picture, being switched off for non-payment, is now a genuine last resort. Most real end-of-life is physical: refurbishment, demolition or leaving the network.
People tend to picture "disconnection" as a supplier cutting off a customer who has not paid. In practice that is now very rare, and it helps to understand why before looking at how a supply is really wound down.
A temporary switch-off: the fuse is pulled, but the property stays connected.
The first stage of winding down is a pause rather than an ending. The supply is switched off but the physical connection stays in place, so it can be brought back later without a new connection. This is the amber state on the thread.
The permanent cut: the service cable is removed.
Disconnection is the permanent version, and the point of no return on the thread. Where de-energisation pulls the fuse, disconnection physically removes the service cable that joins the property to the network.
The identifier is retired and the meter removed. The thread ends.
The final step closes the record. Once a supply is permanently disconnected, its identifier is retired and the physical hardware taken away, and the thread on this page ends.
Before an MPRN exists, a property has to be physically connected to the gas network, either by the regional GDN or by an independent transporter.
The developer or customer applies for a new connection, either to the GDN or to a UIP/iGT.
This is the first step on the gas side, before any MPRN exists. Whoever wants a gas supply asks the network to connect the property and to confirm there is enough gas, at enough pressure, to serve it. The parties differ from electricity: the local network here is a GDN (Gas Distribution Network, the regional pipe operator), and on new estates the work is often done by an independent connector instead.
On many new developments the pipes are owned by an Independent Gas Transporter rather than the regional GDN. It is the gas mirror of the electricity IDNO model.
This is a context box rather than a step. On new-build estates the gas pipes are frequently owned by an independent company rather than the regional GDN, which changes who builds the connection and how it is paid for. It is the direct gas equivalent of the electricity IDNO model shown on the other track.
The network designs the connection and quotes, splitting the work into contestable and non-contestable elements.
With the enquiry answered, the network designs the connection and prices it. As on the electricity side, the work divides into parts only the network may do and parts that can be opened to competition. The charging rules differ, though: gas has not had the reform that made most electricity reinforcement free.
The network lays the main and service pipe up to the meter position.
This is the build stage on the gas side. The network lays the pipe up to the property, ending at a specific valve that marks the boundary between the network's responsibility and the customer's.
The network issues the MPRN once the quote is accepted. It is the gas supply point's permanent identifier.
This is where the gas supply point gets its permanent identifier, the MPRN. It plays the same role for gas that the MPAN plays for electricity: a fixed reference for the location that outlives any meter or supplier.
Gas has an extra actor that electricity doesn't, the shipper, and a two-step handshake brings the MPRN into the market.
A shipper takes the MPRN on through a two-step handshake, the gas equivalent of first registration.
This is the gas version of first registration, and it introduces the one actor with no electricity equivalent: the shipper. Registering a gas MPRN takes two steps rather than one, and it is what turns a newly created MPRN into a live, trading supply.
The supplier appoints the meter asset manager, and the site's consumption is reviewed each year.
Once the supply is live, the metering and data arrangements keep it read and correctly charged. The gas roles have different names from electricity, and, unlike electricity, gas is not undergoing anything like the MHHS overhaul.
The same shared retail processes as electricity (switching, changing hands and meter swaps), with the shipper moving alongside the supplier.
Over its life the supply is switched, changes hands and has its meter swapped, all without a new connection.
As on electricity, most of a gas supply point's life is routine. It keeps delivering gas while the supplier, occupier and meter change around it, and the MPRN stays the same throughout. The gas-specific twist is that the shipper moves whenever the supplier does.
From a reversible cap to a permanent pipe disconnection, and finally the retirement of the MPRN and the site's move onto the off-gas register.
As with electricity, cutting a customer off for non-payment is a last resort. Most real end-of-life is physical: switching away from gas, or demolition.
This is the same point made on the electricity side, and the rules are shared across both fuels. Disconnection for debt is a last resort, so end-of-life for a gas supply is almost always physical: the property switches away from gas or is demolished.
A reversible switch-off: the supplier removes the meter and caps the incoming supply.
The first stage of winding down a gas supply is reversible. The meter comes out and the supply is capped, but the pipe stays in the ground, so gas can be restored later without a new connection. This is the amber state on the thread, and it maps to a specific UK Link status.
The permanent cut: the Gas Transporter excavates and cuts the service pipe at the main.
Permanent disconnection is the physical point of no return for a gas supply. Where capping leaves the pipe in place, this removes the connection to the main, and only the network operator is permitted to do it.
The MPRN is terminated and the address drops onto the off-gas register. The thread ends.
The final step closes the record on the gas side. The identifier is terminated, the last pipework removed, and the address is logged as no longer having a gas supply.