Pawel's MPANMPRN Lifecycle

The life of a GB electricity or gas supply point
Lifecycle Vol. 01
August · 2026

Follow the MPANMPRN from the day a property is connected to the day it's cut off for good, as it is created, registered, lived through and finally retired. Scroll down to move through time; open any stage for the detail and its source.

The vertical line is the MPAN. Its colour is the supply's state. Forming New Live De-energised · reversible Disconnected · permanent
The vertical line is the MPRN. Its colour is the supply's state. Forming New Live Dead · reversible Disconnected · permanent
01 · BIRTH

Getting connected

Before an MPAN exists, a property has to be physically connected to the distribution network. This is what the industry means by "new connections".

Step 1 · Birth

Application

The developer or customer applies to the network for a connection, sized in kVA.

This is the first step, before any identifier exists. Whoever wants power at a site (a developer, a builder or an individual) asks the local network for a connection and states how much capacity they need. Capacity is measured in kVA (kilovolt-amperes, a measure of electrical load), and getting the size right matters because it drives both the design and the cost.

  • If there is no firm build date yet, or the applicant does not yet own the site, the network gives an early budget estimate rather than a full design, so a developer can test feasibility and cost before committing. A formal application follows once the project is real.
  • A typical home takes a single-phase supply, standardly fused at 100A, which is about 23 kVA at 230 V. Above roughly 23 kW of after-diversity demand a three-phase supply is provided instead.
  • A housing estate is not sized by adding up every plot's peak, because homes rarely peak at the same moment. The network designs to ADMD (after-diversity maximum demand), a standard demand figure per dwelling used to size the shared cables, transformers and substations.
  • Larger or unusual connections need more scrutiny. A supply above 69 kVA is metered through a current transformer (CT) rather than whole-current, and any site that will itself generate electricity (solar or battery export, for instance) must supply extra technical detail. Where a generation connection could affect the high-voltage transmission system, the DNO (the local Distribution Network Operator) refers it to NESO (the National Energy System Operator) for a Statement of Works, an assessment of the wider transmission impact.
Sources: INA — Low Voltage Design Policy (ETSC-DES-001) (ADMD, the 100A / three-phase threshold, 69 kVA CT metering); SSEN — generation connection network processes (the Statement of Works); NESO — role in connections (the transmission-level referral for generation); National Grid — budget estimate (an early cost indication before a full quotation).
Context · not part of the domestic journey

The connections queue reform (TMO4+)

Large generation and transmission-level connections join a national queue that was reformed in 2025. It is a separate, wholesale process that doesn't touch a normal domestic connection.

This is a side-note for context rather than a step in a normal connection. It explains a reform you will hear about constantly in the industry, and where it does and does not apply.

  • The problem it fixes: the national connections queue had swollen to around 739 GW of projects wanting to connect, roughly four times what the system needs, and much of it was "zombie" projects that had reserved a place without really progressing. Because places were handed out "first come, first served", ready projects were stuck behind stalled ones.
  • The fix, TMO4+, changes the rule to "first ready and needed, first connected". A project now has to pass a Readiness test (proving it has land rights and planning in place) and a Strategic Alignment test (proving it fits what the energy system needs) before it earns a firm Gate 2 connection offer. Ofgem approved the package on 15 April 2025 and it went live on 10 June 2025.
  • Why it sits off to the side here: TMO4+ governs large generation and transmission-level connections. Ordinary demand connections on the distribution network, meaning normal homes and small commercial sites, are out of scope and follow the straightforward journey shown on the main line.
Sources: Ofgem — TMO4+ Summary Decision Document (the approval and the two gating tests); Ofgem — reforming the connections process (the 739 GW queue, Dec 2024); NESO — Connections Reform (the queue at around four times the 2030 need; Gate 2; timeline).
Step 2 · Birth

Quotation & offer

The network designs the connection and issues an offer; the delivery route is then chosen.

With the application in, the network works out how to connect the site and what it will cost, then issues a formal connection offer. Two things decided here shape the whole job: where the new supply joins the existing network, and who is allowed to build which parts of it.

  • The offer sets the Point of Connection, the spot where the new cable meets the existing network, and splits the work into two cost categories. Extension assets are the wires and equipment serving only this site, and the customer always pays for those. Reinforcement is the upgrading of the wider network needed to carry the extra load, and since the 2023 Access SCR (Ofgem's Significant Code Review of connection charging) most of that is funded by the network rather than the connectee.
  • There are two ways to deliver the work. Either the DNO builds everything, or an ICP (Independent Connection Provider, an accredited contractor) builds the network and an IDNO (Independent Distribution Network Operator) adopts and owns it afterwards, which is what "competition in connections" means. The parts that can be opened to competition are contestable works; the parts that must stay with the DNO, such as the final live tie-in to its network, are non-contestable.
  • The Access SCR changed the economics for the person connecting. Most demand reinforcement is now free to the connectee, unless the cost is unusually high, at which point a cap of £1,720 per kVA applies and the connectee pays above it. Ordinary connections became cheaper, with the cost of network upgrades spread across all users.
Sources: Ofgem — Access & Forward-Looking Charges SCR decision (extension vs reinforcement; the £1,720/kVA High Cost Cap); DCUSA — Schedule 22 (Common Connection Charging Methodology); National Grid — ICP and IDNO customers (the contestable / ICP / IDNO delivery route).
Step 3 · Birth

Physical works & energisation

The network is built and the supply is made live up to the cut-out.

This is where the connection is physically built and switched on. At the end of it there is a live cable at the property, but there is still no meter and no MPAN.

  • The construction work (excavation, laying cable and any new substation) is carried out either by the DNO or, on the competition route, by the ICP for the contestable parts. Even then the DNO keeps the non-contestable interface, meaning the final tie-in to its own network.
  • The supply is then energised up to the main fuse, known as the cut-out. This is the service head where the network's cable ends and the customer's installation begins, so power is available at that point ready for a meter to be fitted.
  • On the competition route the new network is handed to an IDNO under an Adoption Agreement, and the IDNO owns and maintains it from then on. IDNOs usually win new-build estates by paying the developer an "asset value", an upfront sum for the right to own the network and earn its future charges. This is the commercial mirror of the gas iGT model on the other track.
Sources: Scottish Government — research on connection costs (adoption and the "asset value" model, recovered through DUoS); INA — Low Voltage Design Policy (energisation up to the cut-out); RPC — securing electricity for developments (the DNO-only vs ICP / IDNO delivery route).
Step 4 · Birth · the identifier is born

MPAN created STATE: NEW

A 21-digit MPAN is generated by the network adopting the assets. The thread begins here.

This is the moment the supply point gets its permanent name. Almost everything that follows (registration, metering, settlement, billing and switching) keys off this number. This step sets out what the number is and what it is not.

  • The network operator generates the MPAN. Usually that is the regional DNO, the company that owns the local wires. Where an IDNO (an independent network that has adopted a new-build estate) owns the cables, it issues the MPAN instead. The first two digits identify the distributor, so IDNO numbers carry their own prefixes, a quick way to tell that a site sits on an independent network.
  • The number is written into the network's registration database, MPAS/MPRS (the Meter Point Administration/Registration Service). At this point it is an unregistered meter point: it exists, but no supplier has taken it on. It also appears automatically in the industry look-up services ECOES (Electricity Central Online Enquiry Service) and the newer EES, which is how a supplier or broker finds a supply point before registering or quoting for it.
  • The MPAN identifies the supply point, the physical place electricity is delivered, and not the meter. That is why it stays with the property for life: the meter can be swapped many times and the customer can change supplier repeatedly, but the MPAN never changes. It is the fixed reference everything else attaches to.
  • What people casually call the MPAN is really the Supply Number, printed on a bill as two lines. The bottom line, 13 digits, is the MPAN proper (a Distributor Id, a unique reference and a check digit). The top line carries standing data describing how the site is configured and charged. Together they run to 21 digits, and only the top line changes under MHHS; the 13-digit core is untouched.
  • That top line is being re-coded under MHHS through industry change REC R0083. The old Meter Timeswitch Code, which described a meter's time-of-use register arrangement, becomes a Standard Settlement Configuration (SSC) Id, and the Line Loss Factor Class Id becomes a DUoS Tariff Id, the code that sets the site's distribution charges. The Profile Class Id, which used to sort domestic and small sites into one of eight consumption "shapes", survives but is set to 00 for migrated sites that no longer need it. The change went live at programme milestone M8 on 22 September 2025.
  • A proposal to delete the top line altogether, R0083A, would have brought electricity into line with gas, which has no equivalent standing-data line. Ofgem rejected it because suppliers and third-party intermediaries use that data to quote, and larger non-domestic consumers read the DUoS Tariff Id to see which distribution tariff applies to them.
The 21 digits of an MPAN · tap or hover any part to see what it means
Top linestanding data · changes under MHHS
Bottom linethe 13-digit core · permanent

Tap or hover a segment above to see what those digits mean.

Sources: SSEN — "What is an MPAN?" (what the MPAN is, the two-line Supply Number, IDNO prefixes); Elexon — MSID/MPAN guidance (the MPAN as the supply-point identifier and its registration states; MPAS/MPRS and the ECOES/EES look-ups); Xoserve — A–Z (the parallel MPRN and its status model); Ofgem — decision approving REC R0083, "Changes to Supply Number Format for MHHS" (17 Nov 2023) (the MHHS top-line re-coding and the rejection of R0083A).
02 · MARKET ENTRY

Entering the market

A brand-new MPAN is inert until a supplier takes it on. This is where it becomes a live, settling, billable supply.

Step 5 · Market entry

First registration STATE: NEW → LIVE

A supplier takes the MPAN on for the first time and the site enters the market.

A brand-new MPAN sits inert until a supplier claims it. Registration is the step that turns a physically connected site into a supply that is billed to a customer and accounted for in the market.

  • The customer chooses an electricity supplier, and that supplier registers the MPAN against its own name in the central systems. First registration of a new connection typically takes about 28 days, longer than an ordinary switch because the supply point is new to the market.
  • Elexon, the body that runs electricity settlement, is notified that the supply is energised, so the site starts being included in settlement: the daily reconciliation that assigns its energy use to the responsible supplier.
  • With that done the supply point moves from new to live, and the thread on this page turns green. From here on it is a fully trading supply: metered, settled and billable.
Sources: Retail Energy Code — the services we manage (registration & the Central Switching Service); Ofgem — end-to-end switching arrangements (supply-point creation, first registration).
Step 6 · Market entry

Metering & data

The supplier appoints the agents who fit the meter and handle its readings. This is the layer MHHS is rebuilding.

Once the meter is in and the supply is live, specialist parties keep it metered and feed its usage into settlement, the industry process that works out how much energy each supplier's customers used so the right supplier is charged for the right volume of wholesale energy. MHHS (Market-wide Half-Hourly Settlement) is the programme rebuilding this whole layer. Today most homes are settled on an estimated daily shape; MHHS moves every meter onto its actual half-hourly usage, and the parties below are being reorganised to make that possible.

  • In the model being replaced, four parties sit behind the supplier. The MOP (Meter Operator) installs and maintains the physical meter. The DC (Data Collector) retrieves its readings. The DA (Data Aggregator) adds those readings up across all of a supplier's sites and passes the totals into settlement. The MAP (Meter Asset Provider) owns the meter as a financed asset and rents it to the supplier.
  • MHHS replaces those job titles with "services", organised by meter type. The metering role (today's MOP/MEM) becomes a Metering Service: MSS (Smart) for smart and traditional meters, MSA (Advanced) for the half-hourly meters used by larger sites. The data-collection role (today's DC) becomes a Data Service in three variants, SDS (Smart), ADS (Advanced) and UMSDS (Unmetered Supplies, for things like street lighting with no meter).
  • Aggregation changes the most. Instead of each supplier's DA totalling volumes privately, one central system run by Elexon, the Market-wide Data Service (MDS), does it for the whole market, and the Volume Allocation Service (VAS) assigns those volumes to the right BMUs (Balancing Mechanism Units, the accounting units suppliers settle against). A new role, the Meter Data Retriever (MDR), pulls half-hourly readings from smart meters via the DCC (Data Communications Company, the national system connected to every smart meter). A supplier can run the MDR itself or appoint a third party.
  • The change to profiling matters most for ordinary homes. Today a home is not read half-hourly, so settlement assigns it to one of eight Profile Classes, standard usage "shapes" (for example, domestic Economy 7) built years ago from a sample of monitored sites, and assumes the site follows that shape. MHHS drops the profiles. The new Load Shaping Service (LSS) builds shapes from the market's real half-hourly data, and the Processing Service converts each meter's readings into half-hourly values. Every MPAN is then settled on what it used, half-hour by half-hour, through site-specific reconciliation rather than an assumed average.
  • Because settlement no longer needs to separate half-hourly from non-half-hourly meters, the old Measurement Classes A–G give way to three Market Segments: Smart-and-traditional, Advanced, and Unmetered. The reference data defining all these codes, formerly Market Domain Data (MDD), becomes Industry Standing Data (ISD).
  • Settlement also finishes sooner. Today the full settlement timetable, the sequence of runs that progressively correct estimated volumes to actual ones, takes about 14 months. Under MHHS, Elexon expects that to fall to roughly four months, which reduces the time suppliers carry cash-flow risk on estimated positions. Delivering it means processing up to 500 billion half-hourly readings a year once fully live in May 2027.
Sources: MHHS Programme Glossary (MHHS-DEL257 v1.2, Elexon, Nov 2025) (the MHHS roles and services: Metering/Data Services, MDS/VAS, the MDR, Load Shaping, Market Segments, ISD); Elexon — MHHS and the BSC (what MHHS is; the settlement timetable falling to about four months); Elexon — Profiling (how the eight Profile Classes and Load Profiles are built).
Context · the reform running underneath all of this

MHHS: where the programme stands

Elexon describes Market-wide Half-Hourly Settlement as the largest change to the electricity retail market since competition began. Ofgem sponsors it; Elexon is Senior Responsible Owner and Implementation Manager.

This box steps off the supply point's own journey to explain the programme that keeps coming up on the electricity side. MHHS touches almost every step above, so this note sets out what it is delivering and roughly when.

  • What it does: it moves domestic and small non-domestic customers onto half-hourly settlement. Medium and larger non-domestic sites already moved years ago under an earlier change, BSC P272, so MHHS is the final push that brings everyone else across.
  • The milestones give a sense of timing. M8 (code changes delivered) and M10 (central systems ready) landed on 22 Sep 2025; M11/M12, the start of the 18-month migration, on 22 Oct 2025; M14, the point at which all suppliers must be able to access MPANs under the new operating model, on 28 Oct 2026; M15, full transition complete, on 7 May 2027; and M16, cutover to the faster settlement timetable, on 2 Jul 2027.
  • Qualification is enforced, not voluntary. From M14, an MPID (Market Participant Id, a supplier's registered identity) that has not passed MHHS qualification is suspended from completing registrations in the Central Switching Service, meaning it cannot take on new supply points at all until it qualifies.
  • Migration is deliberately throttled so the market is not overwhelmed. A central Migration Control Centre caps moves at a planned 200,000 MPANs a day, rising to 300,000 in exceptional circumstances, and reverse migration back to the legacy arrangements is a defined, expected process rather than a sign something has failed.
  • Ofgem's Final Impact Assessment put the net benefit to consumers at £1.5bn to £4.5bn by 2045, largely from letting suppliers offer time-of-use tariffs and reward customers for shifting demand off peak.
03 · LIFE

Living in the market

Most of a supply point's life is spent here: being switched, changing hands and having its meter replaced, all without a new connection.

Step 7 · Life

Switches, tenancies & meter changes

The ongoing market processes a live supply moves through over the years.

Most of a supply point's life is uneventful. It carries on delivering power while ownership, supplier and hardware change around it. None of the events below creates a new MPAN; the same identifier simply passes between parties.

  • A change of supplier runs through the Central Switching Service (CSS), the central system that moves a supply point from one supplier to another. It is a five-working-day switch with a 14-day cooling-off period, and a losing supplier can raise a debt-based objection only within tightly defined rules.
  • A change of tenancy happens when the occupier changes, for example a house is sold or let. The new occupier falls onto a deemed contract (the supplier's default terms until they choose a tariff), the supply itself does not change, and the incoming occupier does not inherit the previous occupier's debt.
  • Meter exchanges, including the smart-meter rollout, replace the physical meter, but the MPAN is unchanged because it names the supply point rather than the meter. When a customer is switched by mistake, the move is reversed under the industry's Erroneous Transfer process, which puts them back with the original supplier as if it had not happened.
Sources: Retail Energy Code — the services we manage (the CSS five-day switch, cooling-off, change of tenancy, meter changes and Erroneous Transfer); Electricity Act 1989 (the deemed-contract basis).
04 · DEATH

Winding down

The end of life runs from a reversible switch-off to a permanent, physical disconnection, and finally the retirement of the MPAN itself.

Context · a common misconception

Being cut off for debt is now rare

The disconnection most people picture, being switched off for non-payment, is now a genuine last resort. Most real end-of-life is physical: refurbishment, demolition or leaving the network.

People tend to picture "disconnection" as a supplier cutting off a customer who has not paid. In practice that is now very rare, and it helps to understand why before looking at how a supply is really wound down.

  • Ofgem treats access to energy as an essential service, so licence conditions make disconnection for debt a genuine last resort. A supplier must first offer alternatives such as Fuel Direct (deductions straight from benefits), a repayment instalment plan, or a prepayment meter.
  • After the 2023 scandal over suppliers force-fitting prepayment meters under warrant, involuntary prepayment meters are now governed by a Code of Practice that requires at least ten contact attempts, welfare visits, and "do not install" protections for vulnerable households. It has been enforceable through supplier licences since November 2023.
  • The cost angle matters too. Bad debt that is never recovered gets spread across all customers' bills, so the balance between protecting individuals and controlling that shared cost is contested, and Ofgem is reviewing the rules through 2026.
Sources: Ofgem — Involuntary PPM Code of Practice (disconnection for debt as a last resort; the welfare and "do not install" protections); Ofgem — enhanced PPM rules (Nov 2023) (the ten contact attempts and welfare checks); Ofgem — debt strategy update (the 2023 involuntary-PPM rules under review, concluding in the first half of 2026).
Step 8 · Death · reversible

De-energisation STATE: DE-ENERGISED

A temporary switch-off: the fuse is pulled, but the property stays connected.

The first stage of winding down is a pause rather than an ending. The supply is switched off but the physical connection stays in place, so it can be brought back later without a new connection. This is the amber state on the thread.

  • It is arranged through the supplier, and the network physically removes the main fuse so no current can flow. It suits situations like a refurbishment or a property standing empty between occupiers.
  • It is fully reversible: because the service cable stays in the ground, the supply can be re-energised later without rebuilding anything.
  • Standing charges and meter rental keep running while a supply is de-energised, so if the pause is likely to be long the meter is often removed as well to stop those costs.
  • One MHHS-related change affects de-energised sites. Under DCP440, from 1 April 2027 distribution charges (DUoS) will be applied to MHHS-migrated MPANs from the moment real, non-zero consumption is detected, even if the registration still says de-energised. This closes a gap where a site drawing power while wrongly flagged de-energised avoided DUoS, leaving that cost to be spread across everyone else.
Sources: National Grid — disconnections (de-energisation: removing the main fuse, reversibility); Ofgem — DCP440 decision (DUoS on consuming de-energised sites from 1 April 2027).
Step 9 · Death · the point of no return

Disconnection STATE: DISCONNECTED

The permanent cut: the service cable is removed.

Disconnection is the permanent version, and the point of no return on the thread. Where de-energisation pulls the fuse, disconnection physically removes the service cable that joins the property to the network.

  • Only the DNO or IDNO that owns the network may carry this out. It is unlawful for anyone else to disconnect a property from the mains, because it means working on live network equipment.
  • It is used when a property no longer needs a supply, most commonly before demolition or a major redevelopment.
  • There is no quick way back. To restore power to the site afterwards you have to apply for a brand-new connection, which loops right back to the first step at the top of this page and creates a fresh MPAN.
Source: National Grid — permanent disconnection (removing the service cable; DNO/IDNO only; a new connection needed to restore supply).
Step 10 · Death · retirement

MPAN retirement STATE: RETIRED

The identifier is retired and the meter removed. The thread ends.

The final step closes the record. Once a supply is permanently disconnected, its identifier is retired and the physical hardware taken away, and the thread on this page ends.

  • A disconnected MPAN is retired; because each MPAN is a unique, permanent identifier, a future connection at the same address gets a new one, so there is no risk of old billing or settlement history attaching to it.
  • The meter is physically removed, which stops the standing charges and meter rental that would otherwise keep accruing against a dead supply.
  • Where a building is being demolished, disconnecting the supply and removing the meter first is legally required, because live cables and meters left in a demolition site are a serious safety hazard.
Sources: National Grid — disconnections (retirement and meter removal); Elexon — MSID/MPAN guidance (the MPAN as a unique, permanent identifier); NFDC — Disconnection of Services (DRG108) and CDM Regulations 2015 (services isolated before demolition).
01 · BIRTH

Getting connected

Before an MPRN exists, a property has to be physically connected to the gas network, either by the regional GDN or by an independent transporter.

Step 1 · Birth

Application

The developer or customer applies for a new connection, either to the GDN or to a UIP/iGT.

This is the first step on the gas side, before any MPRN exists. Whoever wants a gas supply asks the network to connect the property and to confirm there is enough gas, at enough pressure, to serve it. The parties differ from electricity: the local network here is a GDN (Gas Distribution Network, the regional pipe operator), and on new estates the work is often done by an independent connector instead.

  • The process starts with a GT1 enquiry, a request that returns the pressure and capacity available in the service pipe at that location, so the network knows whether the site can be served as it stands or needs reinforcement. The network then surveys the site and issues a quote, and some GDNs charge for the quotation itself.
  • The connection is sized by the meter. A home takes a U6 meter, the standard domestic size, while commercial and industrial sites scale up through larger diaphragm meters (U16 and above). Underlying that, demand is expressed as the site's AQ, SOQ and SHQ (the Annual Quantity, peak-day Supply Offtake Quantity and hourly Supply Hourly Quantity), which tell the network how much gas the site will draw over a year, on its busiest day, and in its busiest hour.
  • Larger connections are handled differently. Sites above domestic scale are set up through the shipper and Xoserve (the central gas registration organisation), and the very largest connect directly to the National Transmission System, the high-pressure national grid, as directly-connected sites.
Sources: Cadent — new gas connection (the GT1 enquiry and connection journey); Xoserve — A–Z (AQ / SOQ / SHQ); National Gas Transmission — our network and assets (the largest users are directly connected to the NTS).
Context · not the standard GDN journey

Independent networks (iGTs) & the "asset value" route

On many new developments the pipes are owned by an Independent Gas Transporter rather than the regional GDN. It is the gas mirror of the electricity IDNO model.

This is a context box rather than a step. On new-build estates the gas pipes are frequently owned by an independent company rather than the regional GDN, which changes who builds the connection and how it is paid for. It is the direct gas equivalent of the electricity IDNO model shown on the other track.

  • An iGT (Independent Gas Transporter) owns and operates the local network on the development. The physical connection is built by a UIP (Utility Infrastructure Provider), the gas counterpart of an electricity ICP, working under GIRS accreditation (the Gas Industry Registration Scheme, which certifies firms to build gas networks).
  • Sites on an independent network are CSEPs (Connected System Exit Points), the points where the iGT's network joins the main GDN system. The CSEP has to exist on UK Link, Xoserve's central gas registration system, before the iGT can create the meter point for a plot.
  • The commercial logic mirrors electricity's asset-value model. The developer pays a lower upfront cost, often around £400 to £900 per plot, and the iGT recovers its investment over time through the transportation charge built into residents' future gas bills.
Sources: LRQA — Gas Industry Registration Scheme (GIRS) (UIP accreditation for contestable works); Xoserve — Supply Point Administration (CSEPs on UK Link).
Step 2 · Birth

Quotation & offer

The network designs the connection and quotes, splitting the work into contestable and non-contestable elements.

With the enquiry answered, the network designs the connection and prices it. As on the electricity side, the work divides into parts only the network may do and parts that can be opened to competition. The charging rules differ, though: gas has not had the reform that made most electricity reinforcement free.

  • Non-contestable work, meaning the final connection to the live gas main, must stay with the GDN because it involves working on the network itself. Contestable work, such as laying pipework across private land and the associated civils, can be competed and carried out by a UIP or another contractor accredited on the Lloyd's Register (the industry register of approved gas contractors).
  • The connectee pays for the service pipe and any main extension needed to reach them, and the price is driven largely by distance from the nearest suitable main, since a longer run means more pipe and more excavation.
  • Gas connection charging runs under the transporters' own arrangements. There is no gas equivalent of electricity's 2023 Access SCR, so gas has not moved to a "fully shallow" model where the network funds most reinforcement, and the connectee still bears more of that cost.
Sources: Ofgem — gas & electricity connections Q&A (contestable vs non-contestable, Lloyd’s Register); Cadent — new gas connection (service-pipe charges).
Step 3 · Birth

Physical works & connection

The network lays the main and service pipe up to the meter position.

This is the build stage on the gas side. The network lays the pipe up to the property, ending at a specific valve that marks the boundary between the network's responsibility and the customer's.

  • The transporter, or the UIP on an independent network, installs the service pipe over the following weeks, running it from the main to the property and terminating at the Emergency Control Valve (ECV), the valve where a customer can shut off their own gas.
  • The ECV is the boundary of responsibility. The GDN owns and maintains everything up to it, including the main and the service pipe, while the supplier is responsible for the meter and the gas beyond it. This is the gas equivalent of the electricity cut-out described on the other track.
Source: Cadent — new gas connection (the ECV as the ownership boundary).
Step 4 · Birth · the identifier is born

MPRN created STATE: NEW

The network issues the MPRN once the quote is accepted. It is the gas supply point's permanent identifier.

This is where the gas supply point gets its permanent identifier, the MPRN. It plays the same role for gas that the MPAN plays for electricity: a fixed reference for the location that outlives any meter or supplier.

  • How the MPRN is created depends on the network. On a GT network (a conventional GDN) the GDN generates the MPRN as part of the connection. On an iGT network the iGT creates the meter point once the site's CSEP already exists on UK Link.
  • Like the MPAN, the MPRN identifies the supply point rather than the meter, so it stays with the property for life through meter swaps and supplier changes. A useful tell: MPRNs on independent (iGT) networks typically begin 74 or 75, which flags that the site is not on the regional GDN.
  • There is a common mistake to avoid. For a brand-new connection you do not use Xoserve's M Number Creation service. That service exists only to register an MPRN where a supply that is already live has somehow ended up with no record on UK Link. A new-build MPRN is created through the connection and CSEP route instead, so reaching for M Number Creation on a new site is the wrong process.
Sources: Xoserve — Supply Point Administration (how the MPRN is created); Xoserve — M Number Creation ("not a service for new connections"); Xoserve — A–Z (the MPRN as a permanent identifier and its status model); Elexon — MSID/MPAN guidance (the parallel MPAN identifier).
02 · MARKET ENTRY

Entering the market

Gas has an extra actor that electricity doesn't, the shipper, and a two-step handshake brings the MPRN into the market.

Step 5 · Market entry · the shipper handshake

Nomination → Confirmation STATE: NEW → LIVE (LI)

A shipper takes the MPRN on through a two-step handshake, the gas equivalent of first registration.

This is the gas version of first registration, and it introduces the one actor with no electricity equivalent: the shipper. Registering a gas MPRN takes two steps rather than one, and it is what turns a newly created MPRN into a live, trading supply.

  • Gas has a longer chain than electricity: consumer, then supplier, then shipper, then transporter. The shipper is the party that contracts with the transporter to move gas through the network on the supplier's behalf, and every supplier works with an associated gas shipper. There is no shipper layer in electricity, which is why gas registration carries this extra step.
  • The first step is nomination. The incoming shipper asks Xoserve for the supply point's data and the applicable rates, and Xoserve returns a Supply Point Offer, valid for about six months. This is the shipper checking the details and formally proposing to take the site on.
  • The second step is confirmation, which transfers the MPRN into the shipper's portfolio and completes registration. Since July 2022 this has run through the Central Switching Service, the same central system used for electricity switching, and at this point the meter point status on UK Link becomes Live (LI). The supply is now trading, and the thread turns green.
Sources: Xoserve — Supply Point Administration (nomination, confirmation, the Supply Point Offer); Ofgem — change-of-supplier nomination (gas).
Step 6 · Market entry

Metering & data

The supplier appoints the meter asset manager, and the site's consumption is reviewed each year.

Once the supply is live, the metering and data arrangements keep it read and correctly charged. The gas roles have different names from electricity, and, unlike electricity, gas is not undergoing anything like the MHHS overhaul.

  • The MAM (Meter Asset Manager) manages the meter and, on larger sites, the volume corrector (the device that adjusts recorded volume for temperature and pressure). A Meter Reading Agent obtains the readings, and if none are provided for a period, a "Must Read" visit is triggered to get an actual reading.
  • The AQ (Annual Quantity), first set at connection, is recalculated periodically from actual meter reads. It matters because it does two jobs: it drives how much of the network's gas is allocated to this site in daily balancing, and it sets the site's transportation-charge band, so an inaccurate AQ feeds straight through to charges.
  • When meter assets change, the update flows to Xoserve through RGMA files (Review of Gas Metering Arrangements, the standard messages for meter installs and exchanges). Unlike electricity, gas is not going through an MHHS-style settlement overhaul, so this data layer is far more stable than the one being rebuilt on the electricity track.
Sources: Xoserve — A–Z (AQ, MAM, RGMA); Retail Energy Code — the services we manage (a change of supplier also moves the shipper).
03 · LIFE

Living in the market

The same shared retail processes as electricity (switching, changing hands and meter swaps), with the shipper moving alongside the supplier.

Step 7 · Life

Switches, tenancies & meter changes

Over its life the supply is switched, changes hands and has its meter swapped, all without a new connection.

As on electricity, most of a gas supply point's life is routine. It keeps delivering gas while the supplier, occupier and meter change around it, and the MPRN stays the same throughout. The gas-specific twist is that the shipper moves whenever the supplier does.

  • A change of supplier runs through the Central Switching Service, the same five-working-day switch as electricity, with a cooling-off period and tightly limited debt-based objections. Because gas has a shipper layer, the shipper changes alongside the supplier as part of the same move.
  • A change of tenancy puts a new occupier onto a deemed contract, the supplier's default terms that apply until the occupier chooses a tariff, and the new occupier does not inherit the previous occupier's debt.
  • Meter exchanges, including the smart-meter rollout, swap the physical meter, but the MPRN is unchanged because it identifies the supply point and not the meter.
Sources: Retail Energy Code — the services we manage (the CSS five-day switch, cooling-off, change of tenancy, meter changes and Erroneous Transfer); Gas Act 1986 (the deemed-contract basis).
04 · DEATH

Winding down

From a reversible cap to a permanent pipe disconnection, and finally the retirement of the MPRN and the site's move onto the off-gas register.

Context · a common misconception

Being cut off for debt is now rare

As with electricity, cutting a customer off for non-payment is a last resort. Most real end-of-life is physical: switching away from gas, or demolition.

This is the same point made on the electricity side, and the rules are shared across both fuels. Disconnection for debt is a last resort, so end-of-life for a gas supply is almost always physical: the property switches away from gas or is demolished.

  • Ofgem treats access to energy as an essential service, so a supplier must first offer alternatives, such as Fuel Direct (deductions from benefits), an instalment repayment plan, or a prepayment meter, before disconnection is even considered.
  • Involuntary prepayment meters are governed by a Code of Practice requiring welfare visits and "do not install" protections for vulnerable households, enforceable through supplier licences since November 2023.
  • These rules are dual-fuel: they apply to the gas and electricity supply in the same way, which is why this box appears on both tracks.
Sources: Ofgem — Involuntary PPM Code of Practice (disconnection for debt as a last resort; the welfare and "do not install" protections); Ofgem — enhanced PPM rules (Nov 2023) (the ten contact attempts and welfare checks); Ofgem — debt strategy update (the 2023 involuntary-PPM rules under review, concluding in the first half of 2026).
Step 8 · Death · reversible

Meter removal & capping STATE: DEAD (DE)

A reversible switch-off: the supplier removes the meter and caps the incoming supply.

The first stage of winding down a gas supply is reversible. The meter comes out and the supply is capped, but the pipe stays in the ground, so gas can be restored later without a new connection. This is the amber state on the thread, and it maps to a specific UK Link status.

  • It is the supplier's job to arrange removal of the meter and capping of the incoming supply. Once that is done the standing charge stops, and the supplier decommissions the MPRN with Xoserve to record that the site is no longer taking gas.
  • The connection itself survives. The service pipe stays in place and a meter can be reinstated within a 12-month window, so the switch-off is reversible. To reflect this, the meter point status on UK Link becomes Dead (DE).
  • The meter is not the supplier's to keep. The MAP (Meter Asset Provider) owns the meter as a financed asset and recovers it when it is taken out, which ends the rental the supplier was paying.
  • A UK Link meter point carries one of five statuses: Live (LI), Dead (DE), Extinct (EX), Capped (CA) or Clamped (CL). Of these, Dead is the reversible one, which is why a capped supply sits here rather than at the terminal end.
  • One nuance on reversal. If a meter point was set to Dead in error, and the supply was never physically disconnected, a Dead-to-Live (DTL) request can restore it. If the service was truly cut and a new supply laid, DTL is not appropriate and a new MPRN is issued instead.
Sources: Xoserve — Shipper Pack Guidance Document (the LI/DE/EX/CA/CL status set); Xoserve — M Number Creation (Dead status & Dead-to-Live); Octopus — disconnecting your gas supply (the 12-month window).
Step 9 · Death · the point of no return

Permanent disconnection STATE: DEAD (DE) · IRREVERSIBLE

The permanent cut: the Gas Transporter excavates and cuts the service pipe at the main.

Permanent disconnection is the physical point of no return for a gas supply. Where capping leaves the pipe in place, this removes the connection to the main, and only the network operator is permitted to do it.

  • Only the GT or iGT, the network that owns the pipes, can permanently disconnect a supply. The work means excavating down to the main, then cutting and sealing the service pipe, and it is normally required before a building can be demolished.
  • There is a safety rule behind the timing. Under the Gas Safety regulations, if no meter has been reinstated within 12 months and there is no service valve fitted, the pipe must be physically disconnected near the main and sealed at both ends, so a disused pipe cannot become a hazard.
  • The word "disconnected" here describes the pipe, not a UK Link status. In the data the meter point stays Dead (DE) until the Transporter formally makes it Extinct (EX). The practical difference from capping is that once the service has truly been cut, a Dead-to-Live request is no longer legitimate.
  • As with electricity, there is no shortcut back. Restoring gas to the site means applying for a brand-new connection, which starts the whole journey again from the top.
Sources: Cadent — gas disconnections; Gas Safety (Installation and Use) Regulations 1998 (the 12-month service-pipe rule); Xoserve — Shipper Pack Guidance Document (the Dead-to-Extinct status transition).
Step 10 · Death · retirement

MPRN retirement STATE: EXTINCT (EX)

The MPRN is terminated and the address drops onto the off-gas register. The thread ends.

The final step closes the record on the gas side. The identifier is terminated, the last pipework removed, and the address is logged as no longer having a gas supply.

  • Once the 12-month reinstatement window has expired, the Gas Transporter removes any remaining pipework and terminates the MPRN, which sets its UK Link status to Extinct (EX).
  • The address is then recorded on the Off-Gas Postcode Register, the national list of properties with no gas supply. An Extinct MPRN is not reused, so a future gas connection at the same address is given a new one.
  • For a demolition, the gas meter must be removed first so that any gas left in the pipework can be safely cleared. This is legally required, because trapped gas on a demolition site is dangerous.
Sources: Xoserve — Shipper Pack Guidance Document (the Extinct status); Xoserve — Supply Point Administration (the Off-Gas Postcode Register); NFDC — Disconnection of Services (DRG108) and CDM Regulations 2015 (removing services before demolition); Octopus — disconnecting your gas supply (the domestic decommission journey).
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